Intake Services

---

Soluna Services supports the intake process by serving as a professional first point of contact between your business and your clients or customers. Intake services focus on listening carefully, gathering essential information, and documenting details clearly, so your team has what it needs to move forward efficiently.

During the intake process, we:

• Respond to initial inquiries via phone, email, or message 
• Collect key information using your preferred criteria or intake forms
• Ask clarifying questions as needed to ensure accuracy
• Organize and summarize information for easy internal review

By handling the front end of client communication, we help you ensure that no inquiry goes unanswered and that every interaction sets a strong foundation for the next steps.